We create technologies and services to help people connect to each other with safe and secure chat content. These terms govern your use of our application. There is no charge for you to use TAP or other products and services covered by these Terms. Instead, businesses and organizations will have to pay us to display advertisements for their products and services to you. By using our products, you consent to us displaying advertising that we think is relevant to you and your interests. We do not sell your personal data to advertisers and do not share information that directly identifies you (such as your name, email address or other contact information) with these entities unless specifically authorized by you.
1.1. Privacy principles.
We have the following principles when handling personal data:
– We do not use your data to show you ads.
– We only store the data that TAP needs to function as a secure and feature-rich messaging service.
1.2. Terms of Service.
â€¢ Use our service to spam or scam users.
â€¢ Promote violence on publicly viewable TAP channels, shows, etc.
â€¢ Posting illegal pornography on publicly viewable TAP channels, shows, etc.
We reserve the right to update these Terms of Service later.
2. What personal data we use
2.1. Basic account data.
TAP is a communication service. Your mobile number and basic account data (which may include your profile name, profile picture, and profile information) are required to create a TAP account.
To make it easy for you, your contacts and others who want to contact you and recognize who you are, the screen name you choose, your profile pictureyouâ€™re your username (Should you choose to set it) on TAP are always public. We don’t want to know your real name, gender, age or what you like.
We do not require your screen name to be your real name. Note that users who have you in their contacts will see you by the name they saved, not the name on your screen. This way your father can be publicly named ‘JQK’ while appearing as ‘Dad’ to you and ‘Boss’ to your father’s subordinates at work (or vice versa, depending on how the relationships are structured).
When you enable 2-step verification for your account or store documents, you can choose to set up a password recovery email. This email address will only be used to send you a password recovery code if you forget it.
2.2. Your message.
TAP is a cloud service. We store messages, photos, videos and documents from your cloud chats on our servers so you can access your data from any of your devices at any time without having to depend on third-party backups. All data is stored with high encryption. And the encryption keys in each case are stored in several other data centers in different jurisdictions. This way, local engineers or physical intruders cannot access user data.
2.2.2. Secret chat
Secret chats use end-to-end encryption. This means that all data is encrypted with a key that only you and the recipient know. There’s no way for us or anyone else without direct can access to your device to learn what’s being sent in those messages. We do not store your secret chats on our server. We also don’t keep any logs for messages in secret chats, so after a short while we no longer know who or when you’ve messaged through secret chats. For the same reasons, secret chats aren’t available in the cloud – you can only access those messages from the device they were sent to or from.
3. Your personal data.
3.1. Data saving.
Your data will be stored in data centers in the USA. These are third-party provided data centers in which TAP leases a designated space. However, the servers and networks located within these data centers and on which your personal data are stored are owned by TAP. Therefore, we do not share your personal data with those data centers. All stored data is highly encrypted so that local TAP engineers or physical intruders cannot access it.
3.2. End-to-End encrypted data.
Your messages, media and files from secret chats (section 2.2.2 above), as well as the content of your calls and the data you store are processed only on your device and on the recipient’s device. Before this data reaches our servers, it is encrypted with a key known only to you and the recipient. While TAP servers will process this end-to-end encrypted data to make it available to recipients, we have no way to decrypt the actual information. In this case we do not store or process your personal data, instead we store and process random strings of symbols that have no meaning.
4. Processing personal data.
4.1. Our services.
TAP is a cloud service. We will process your data to deliver your cloud chat history, including messages, media and files, to any device you choose without you using your third-party backups or cloud storage.
4.2. Safety and security.
TAP supports large communities where we have to fight abuses and violations of the Terms of Service. TAP has a very large number of users, which makes it a lucrative target for spammers. To improve the security of your account as well as to prevent spam, abuse and other violations of our Terms of Service, we may collect metadata such as IP address, TAP devices and applications you have used, username change history, etc… If collected, this metadata can be kept for up to 12 months.
4.3. Spam and Abuse.
To prevent phishing, spam, and other abuses and violations of TAP’s Terms of Service, our moderators can check messages that have been reported to them by recipients. If our moderators confirm a spam report on messages you send, your account may be restricted from communicating with strangers – temporarily or permanently. You can file an appeal. In the case of more serious violations, your account may be banned. We may also use automated algorithms to analyze messages which stored in cloud to prevent spam and phishing.
4.4. Cross device function.
We may also store some aggregated metadata to make more features for TAP works across all of your devices.
4.5. Advanced features.
We may use some aggregated data about how you use TAP to build useful features.
5. With whom may personal data be shared.
5.1. Other TAP users.
5.2. Law enforcement agency.
If TAP receives a court order confirming you as a terrorist suspect, we may disclose your IP address and phone number to the relevant authorities. So far, this has never happened.
6. Your rights with the personal data you provide to us.
6.1. Your rights.
According to current data protection law, in certain cases, you have rights regarding your personal data. You have the right to: (1) request a copy of all your personal data that we store and transmit that copy to another data controller; (2) delete or modify your personal data; (3) restrict or object to the processing of your personal data; (4) correct any inaccurate or incomplete personal data we hold about you; and (5) complain to national data protection authorities about our processing of your personal data.
6.2. Execute your rights.
If you would like to execute any of these rights, please contact us.
6.3. Install data.
You can control how your data is used (for example, deleting synced contacts) in Settings > Privacy & security > Data settings (using one of the apps for our mobile device).
7. Delete data.
â€¢ In secret chats, deleting a message always instructs the app on the other end to delete the message.
â€¢ In cloud chats, you can choose to delete messages for all participants at least 48 hours after sending. Otherwise, deleting a message will delete it from your message history. This means a copy will stay on the server as part of your partner’s message history. As soon as your partner deletes it too, it’s gone forever.
â€¢ Any party can choose to delete the entire chat history for both parties, in which case applications will be instructed to delete all messages in that chat, however many of them retained by one of the participants.
â€¢ In groups and channels, deleting a message is deleted for all participants. Note that deleted messages and edited versions of messages from the supergroup are stored for 48 hours after deletion to be displayed in the log.
7.2. Self-destructing messages.
Messages in Secret Chat may be asked to self-destruct. As soon as a message is read (2 checks appear), the countdown begins. When the timer expires, both devices participating in the secret conversation are instructed to delete the message (photo, video, etc.). Media with short hours (less than one minute) is displayed with blurred preview. Timers are triggered when they are viewed.
You have a problem
Any questions and problems please contact us by email firstname.lastname@example.org